Illuminate - Printing Bubble Sheets Yields Empty Answer Where there Should be Bubbles

If you attempt to print Illuminate bubble sheets and the attempt to do so yields empty answers where bubbles should be like the image below:

...then you are likely using Google Chrome to print your bubble sheets.  A recent change to Google Chrome is preventing Illuminate bubble sheets from printing properly.  However, there are two work-arounds:

1. Use Firefox.  If you open your Firefox browser and login to Illuminate, you will likely not have the problem.  
1. If you usually log into Illuminate by linking to it from MiStar and don’t remember how to get to it without doing that, then you can open Firefox and browse directly to Illuminate by typing the following URL:  https://hartlandschools.illuminateed.com/live/
1. The one issue with this method is you must know your UserID and Password.
2. If you open your Firefox browser then open MiStar from the Firefox browser, you will be able to open the Illuminate website using the links within MiStar using Firefox.

2. The other option is to continue to use Google Chrome but use the new “Download” button that Illuminate has added to the Print/Download page to download your bubble sheets to your computer’s download folder.  From there, you will need to open that PDF document using Adobe Acrobat Reader OR your computer's PDF Preview application to properly print them.

Illuminate - Scanning Assessments - Camera Not Detected

Problem:  

When teachers are attempting to scan assessments using Firefox, a message is received indicating the document camera is not being detected.

Resolution:

An update occurred requiring us to change a plugin setting in Firefox for the Gradcam Plugin.  

1. Open Firefox.
2. In the upper right hand corner, click on the three bars.  

3. Click on Add-ons.

4. Scroll through the Add-ons page and find the “GCPlugin”.  

5. On the right hand side of the screen next to the GCPlugin click the down arrow on the button that says “Ask to Activate”.

6. In the list of options that becomes available, please select “Always Activate”.  
7. From here, simply close the “Add-ons Manager” tab.
8. Close your Firefox browser.
9. Open your Firefox browser.
10. Log in to Illuminate.
11. Attempt to scan your assessments.  (Note: It may take a few seconds before you see a picture.”)

If performing these steps does not resolve your issue seeing the camera in Firefox, please submit a technology work order.

Scheduling a Resource in Google Calendar

Many of our buildings are now using Google Resource Calendars to schedule their shared spaces such as computer labs, media centers, book check out, etc.  Scheduling a resource is easy but there is a tiny trick that will make scheduling your resource much easier.  The instructions below will assist you:

1. Open your Google Calendar.
2. Select the date in which you wish to add an event in a resource calendar.  
3. Click on the “Edit Event” button.

4. Title your event, select the date and time and fill out any of the other appointment options you wish.  
5. On the right hand side of the screen select the “Rooms, etc.” link.

6. Click “Add” next to the resource in which you wish to create the appointment.
7. When you are done, click the “Save” button at the top and the appointment will be added to the calendar for you.  In addition, it will add the event to YOUR Google Calendar.

* IF you have to EDIT an event you created, simply edit the event on YOUR calendar and the event will automatically be updated on the Shared Resource Calendar.

Adding A Google Resource Calendar to Your Calendar List

Many of our buildings are now using Google Resource Calendars to schedule their shared spaces such as computer labs, media centers, book check out, etc.  We assign rights to those resource, as often as possible, based upon Google Group.  For example, we would assign a the HHS LAB 204 calendar to the HHS Teachers Google Group.  When we initially assign the rights to the calendar, each end user receives an email invitation and can easily add the calendar to his/her calendar list.  

What happens if that end user is new or simply added to the Google Group AFTER the group has been assigned rights to the calendar resource?  Well, that person would not receive an email calendar invite.  Never fear!  Google Resource Calendars are designed in such a way that end users can easily find the resource and subscribe to it once they have been added to the group.  

Follow the instructions below to easily add a Google Resource Calendar for which you have been granted rights:

If you have rights to a resource Calendar (such as computer lab calendars) but don’t have the invite that was originally sent, you can still subscribe to that resource.  

1. Log into your Google Account.
2. Open your calendar.
3. On the left hand side you will see “Other Calendars”.  Click the down arrow next to “Other Calendars”.
4. Click "Browse Interesting Calendars".

4. Click the “More” link toward the top.
5. Click the “Resources for hartlandschools.us” link.

6. Find the calendars you are interested in adding as a resource and click the “Subscribe” link to the right of it.  You can only add resources for which you have rights.  
7. Your calendar will now be added to our “Other Calendars” list.

8. If you attempt to add a calendar but are denied the ability to add it, please put in a Technology Work Order to be granted rights and we will take care of that for you.  

Setting your Default PDF Viewer in WIN 10

Many of you have experienced a problem reading PDF documents on your newly imaged Windows 10 Teacher Computers.  When you double click a PDF document you receive a message that looks like this:

This is happening because Windows 10 is configured so that it’s new browser (Microsoft Edge) is set as the default PDF Viewer.  In order to correct this problem, please do the following:

1. Find a PDF document.
2. Right click your PDF document.
3. In the pop-up menu that appears select “Open with” and then click on “Adobe Acrobat Reader”.  

4. If “Adobe Acrobat Reader” is not listed, select the “Choose another app” menu option and scroll through the list until you find “Adobe Acrobat Reader”.  
5. If you want to be SURE that you consistently open PDF documents using Acrobat Reader (without having to right click each time and selecting “Open with”, then choose the “Choose another app” menu option and find “Adobe Acrobat Reader” in the list.  
6. Highlight “Adobe Acrobat Reader” then click the checkbox below that says “Always use this app to open .pdf files”.

7. Click OK.  

Wireless Access for Staff and Students

We have installed two new SSID’s (Service Set Identifier) to help make it easier for staff and students to access wireless resources at Hartland Schools.  Those two SSID’s are “Hartland-Staff” and “Hartland-Students”.  

Hartland-Staff

If you are a staff member, you may connect to “Hartland-Staff” by pointing your phone, personal iPad, or personal laptop to that SSID and when prompted, type in your Active Directory (which is your Hartland computer) UserID and Password.  

Hartland-Students

If you are a student, you may connect to “Hartland-Students” by pointing your phone, personal iPad, or personal laptop to that SSID and when prompted, type in your Active Directory (which is your Hartland computer) UserID and Password.

*Students with medical devices such as hart-rate or glucose monitors which use cell service or wireless to connect to the Internet (usually through a phone) in an effort to send data to their physician may enter their Active Directory UserID and Password into their device and have constant wireless access for medical data.

Hartland-Guest

This SSID currently remains and may still be used but it is not password protected and each time you connect to it with your personal devices, you will need to accept the Acceptable Use Policy.  

Staff may feel free to share this information with students and parents.  

Got a Phishy email? Change your password!

Phishing - Is an attempt to obtain confidential information from Internet users, typically by sending an email that looks as if it is from a legitimate organization of trusted person, such as a financial institution or a colleague, but it contains a link to a fake website and/or includes a malicious attachment used to steal your personal information.

Just a reminder please do not open these emails. Delete them!!

If you did open one of these emails and/or its attachment, or clicked on the site link, change your password immediately.

Here's how to change your gmail password:

Step 1: Open a Chrome browser window and log into your gmail.

Step 2: Click on the 'cog' icon located in the right corner of the screen. Choose Settings from the drop down menu.

Step 3: Click on the Accounts tab and in the field Change account settings, select Change Password - You'll need to put in your current password again in and then it will prompt you to change it.

Illuminate Online Testing

Click here for a step by step guide to setting up assessments for online testing.

Illuminate Assessment Duplication

Click here for the step by step process to duplicating an assessment in Illuminate.

New Tech Work Order System February 2016

Due to continual problems with the TrackIt Technology Work Order System, we have decided to implement a new web-based technology work order system.  Follow the instructions below to gain access to it.  

The first time you log in:

1. You will need to create your account so, you may want to do that straight away so when you need it you don’t have to bother with these steps.
2. Click on the TrackIt icon or the new TechHelp icon on your desktop and you will be taken to the new ticketing system.
1. Alternatively, you may browse to helpdesk.hartlandschools.us.
3. Click the Sign-In link in the upper right.

4. Enter your UserID and Password in the field’s provided.  (You may enter your Active Directory User ID (computer login) and password OR you may type your email address and your Active Directory User ID (computer ID) and password.  
   
   In the example below, the user edieusher@hartlandschools.us would have typed in her computer password (not email password if different) in order to access the system.  The user could have also entered “edieusher” as her userID instead of her email address.  

5. Click the “Sign in” button.  
6. This will create your new account.  

Submit A New Work Order

1. Once logged in you will see the window below.  Submitting a new ticket is easy:  With the “Open a New Ticket” button highlighted or clicked, select the “Help Topic” dropdown and select the topic that best matches the topic of the problem you are experiencing.  

2. Click the “Create Ticket” button after selecting the “Help Topic” from the dropdown.
3. In the fields provided, please include a summary of the problem, a detailed description (as detailed as possible), your building, room number, and phone number we can best reach you.  
4. Click the “Create Ticket” button.
5. You will receive a confirmation email.  

Review An Existing Ticket

1. To review any of your open tickets, simply click on the “Tickets” tab.

2. From here you may review any ticket you have open simply by clicking on the hyperlink that corresponds to its ticket number.  In the example screenshot, the far left hand column under “Ticket #” provides the hyperlinked numbers upon which you can click to open an existing ticket.  

3. From here you may review any technician updates made to your ticket or post a reply yourself.  

Reply via Email

You will also receive an email from the ticketing system once a new work order is opened and anytime a technician posts an update or reply to your ticket.  In addition to logging into the ticket system to post a reply or request a status update, you may reply to that email that you receive to post your reply or add an inquiry to the ticket.  

Activate Instruction in Illuminate

Activate Instruction is a free online tool, accessible through Illuminate. This tool will help you to create and locate K-12 resources that can assist students in learning. Create your own playlist or follow other teachers' playlists...sign up and begin searching.

https://drive.google.com/a/hartlandschools.us/file/d/0B1yxW53z0KwoM3VVWS1GTzVwakE/view?usp=sharing

Wireless Guest Network Not Prompting for Acceptable Use Policy Page

Any end-user (Staff, Student, Parent, Visitor) can bring their personal electronic device to Hartland Schools and connect to our "Guest" Network.

When end-users connect to the "Hartland-Guest" network they are supposed to be prompted to click a button to "Accept" the district's Acceptable Use Policy.

Once this screen appears, the end-user can usually just click on the "Continue" button and the Acceptable Use Policy will appear prompting the user to "Accept" it.  

If you have difficulty:

We have heard of some end-users not being presented with this prompt once they have attached to the "Hartland-Guest" network.  (It does not pop up automatically.)

If you do not receive this prompt once you select the "Hartland-Guest" wireless network, follow the instructions below:

Open your browser and in the address field type the following:  http://1.1.1.1
Then press enter.

You will be prompted with the following window:

This usually scares people but rest assured it is okay.  Click "Advanced."

Again you are greeted with what looks like it may be a scary window.  Click "Proceed to 1.1.1.1 (unsafe).  It is perfectly safe to do so.

You are finally at the Acceptable Use Policy and can now read and "Accept" it so you can begin browsing.  

Bypassing Internet Content Filter (Lightspeed)

As we all know, school districts are required to responsibly block inappropriate websites.  Sometimes, however, sites get blocked that should not be.  Adult users at HCS have the ability to override the filter for certain categories of sites, such as "Social Media".  

More and more sites have been switched to include encryption making the website more secure.  This is generally denoted by the "s" at the end of the http in the address field of your web browser and looks like this:

Our filter deals with these sites with no problem but when a staff member attempts to browse to one of these sites the Lightspeed filter is supposed to prompt you with a blue Lightspeed blocked page.  This page has a link toward the top on the left that requests you to log in.  Click the "(Not you?)" link and you will be prompted to log in.

Use your Active Directory (computer) UserID and Password to login to the Lightspeed Filter.  Click the login button and you will be logged into the filter for a period of 15 minutes enabling you to go to sites that are normally blocked but not considered to be explicit (containing "Adult" content).  

Sites that use the encryption (https://) confuse our filter a bit and cause it to have a bit of difficulty prompting with the "(Not you?)" link.  In this case, you may encounter a page that looks like this and from here you may not know what to do:

When you encounter a problem getting to a site that does not give you the blue blocked page yet you still need to bypass the filter, you can always browse to the following address:

http://blocked.hartlandschools.us

Here you will encounter the Lightspeed login page:

Use your Active Directory (computer) UserID and Password to login to the Lightspeed Filter.  Click the login button and you will be logged into the filter for a period of 15 minutes enabling you to go to the site.  

Summary Assessments in Illuminate

Instructions for entering data into a Summary Assessment...

https://docs.google.com/a/hartlandschools.us/document/d/10HFleOj2uQeEYpSW_0LgeNOvqFHD1sA_TmBJkr8woiY/edit?usp=sharing

Creating a Custom Report in Illuminate

3 Ways to Create Custom Reports

https://docs.google.com/a/hartlandschools.us/document/d/1oRDiLQsyEugMgI9FWGmcZBT0Ta9Pxi9jAdyqzLWi2GU/edit?usp=sharing

Illuminate 2015-16 Common Assessment ID #'s

2015-16 Common Assessment ID #'s

Click here to view a comprehensive list of Illuminate Common Assessment ID's:

https://drive.google.com/open?id=1IAlMSSvjB6VBY7tTmpgPci8TqyqT3kGNlpII4hVTTTU

Descriptions of Illuminate's Most Relevant Pre-Built Reports

Illuminate Reports Descriptions:

Click here to view a description of some of the most relevant pre-built Illuminate reports.   

https://drive.google.com/open?id=1YqVaDjqCOtZMokwN34Lmw9JrNcFoCtjGBS3RzMb7_80